Client References

“It is always a delight to partner with Rob, Suzanne, Loren, and the entire group at M&ES.  Whether delving into the true online user experience or formulating a phone survey for tweens and teens, they are strategic and creative thinkers who add incredible value to each project.  As important as their proven research acumen is, I find their gracious and good-hearted approach to life to be the real icing on the cake!”
--Jan Craige Singer, President/Partner, Big Blue Dot

 “They are much more than just suppliers; I consider them partners in our research efforts. I appreciate the energy, enthusiasm and the attention to detail they bring to each and every project. I have found that their skills at qualitative research -- particularly usability testing -- are head and shoulders above any other supplier with whom I have worked. Their ability to connect with consumers and allow them to freely express their opinions has provided us with numerous key insights and actionable results.”
--David Chill, Director of Marketing Research, DIRECTV

“M&ES partners with you to help answer tough strategic questions and solve problems... they are timely, ready to change course to ensure a client gets answers out of the research, and provide final reports that clearly conclude as well as provide next steps.”
--Beth Ifcher, Group Consumer Marketing Director, Hearst
 
“I highly recommend M&ES!  To support and serve HIT’s kids’ properties, M&ES designs and conducts research with very young children and their parents - a research specialty unto itself - and the experience has been positive from beginning to end, both domestically and internationally.  They are professional, experienced, efficient, and personable!”      
--Mary Ann Dudko, VP of Content Development, HIT Entertainment

“In my experience of both the client and vendor sides of the research business, I have never worked with a company as professional as M&ES.  What’s more, they are a pleasure to work with.  M&ES was an integral part of the successful re-launch of NetworkSolutions.com thanks to the insights we gained through M&ES usability.  M&ES uncovered many issues and gaps in site communication/language and positioning that, when addressed, ultimately increased conversions.  They have also contributed to other parts of our business by conducting extensive usability on Network Solutions software offerings, which have significantly enhanced and improved these products.”  
--Andy Hessabi, Senior Manager, Market Insights, Network Solutions

 “Media & Entertainment Strategies has been a critical partner in helping us identify, enhance and evolve our marketing initiatives for both our existing and newly emerging brands.  M&ES has consistently helped focus, execute and deliver concise, actionable research from which we have been able to apply their findings to better impact our business. Whether it be through traditional focus groups or more intimate one-on-one in-depth customer interviews, Suzanne has flawlessly exhibited the highest level of professionalism with a vision, passion and commitment to providing superior customer service which I have found to be unparalleled in their field."
--Lucille DeHart, Vice President of Marketing, Polo Ralph Lauren

“Working with M&ES is always a terrific experience.  They can tackle both tactical and strategic projects.  More importantly, they are smart, resourceful and all moderating is first-rate.  Their reports/presentations are well-written, thoughtful and insightful.  What’s not to recommend?!”
--Andy Borenstein, Executive Director, Time Inc.

For more information about how we can help your business, please contact us.

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Meet the Media & Entertainment Strategies team.